A few of our customers have asked us what we are doing at Liquid Plumbing Solutions to ensure the health of our employees and customers and also if COVID-19 is affecting our services.
Firstly, we wanted to assure you that we are taking this situation very seriously and staying up to date with the latest government advice.
At this stage we are operating as normal providing 24-hour emergency plumbing and services and we have added extra precautions to protect the health and safety of our team and customers.
Here’s some of the things we have implemented;
1. Washing hands more regularly
All of our staff have been briefed on best hand washing practice and encouraged to wash their hands more regularly. Where possible the team will use hand sanitizer and wear gloves.
2. Social distancing
During this period, our staff have been advised it is best practice to maintain a 1.5m distance from customers and suppliers as much as possible. Please don’t take it personally if our team are undertaking work in your house and remain at distance.
3. Requesting our customers reschedule if sick
If you are experiencing cold or flu-like symptoms we kindly ask you please reschedule your home plumbing appointment for when you are feeling better. We do ask a minimum of 24 hours’ notice is given.
If you have been asked to isolate please do not schedule a plumbing appointment. If it is an emergency please discuss with us at the time of booking.
4. Keeping staff at home
Please be assured any of our staff members who are experiencing cold or flu-like symptoms or recently returned traveled from overseas high-risk countries are being asked to isolate themselves for 14 days or once cleared by a medical professional
For the most up to date information on COVID-19 please visit https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
If you have any questions regarding any of this or have any concerns please discuss with our team. We are more than happy to answer questions, provide support and discuss your concerns.
To book an appointment please phone Liquid Plumbing Solutions on 0413 599 754.
Finally, thank you for continuing to support small businesses like ours, especially during this hard time.